About this Service
This is an ongoing monthly support service focused on performance, optimisation, and long term stability for eCommerce websites.
We support both WooCommerce and Shopify stores. WooCommerce hosting is available as part of this service but remains optional, while Shopify stores remain hosted by Shopify. Across both platforms, clients receive the same level of hands on guidance, optimisation, and personal support throughout the month.
This service is ideal for brands who want a long term partner to maintain performance, improve user experience, and support growth beyond launch, delivered under a clear service level agreement.
Certain optimisation, UX, and development tasks may fall outside of the monthly scope and will be reviewed and costed separately before any work begins.
What’s Included:
Platform Management and Updates
WooCommerce platform updates and plugin management
Deployment of performance and optimisation tools
Ongoing monitoring to ensure stability and security
Hosting and Infrastructure
Optional managed WooCommerce hosting
Enterprise CDN with global coverage
Performance focused configuration and security features
Performance and OptimisationScope and effort for refinements and fixes are reviewed on a case by case basis and may be delivered as part of the monthly allowance or scoped separately where required.
Ongoing performance improvements
UX and usability refinements
Issue resolution and troubleshooting
Shopify Support and Optimisation
Theme and layout enhancements
App management and configuration
Performance and UX improvements
Communication and Support
Direct access via Slack, WhatsApp, or email
Advice and support before, during, and after projects
What You Will Get:
A consistently maintained and optimised eCommerce website
Improved website speed, stability, and reliability
Ongoing monthly support from a dedicated team
Clear guidance on performance and growth opportunities
A long term partnership focused on continuous improvement
How We Work:
Ongoing Review and Monitoring: We continuously monitor performance, platform updates, and stability.
Optimisation and Improvements: We apply improvements based on performance data, platform updates, and evolving needs, aligned to the agreed monthly scope.
Direct Communication: You have direct access to us for questions, advice, and support as needed.
Long Term Support: We work as an extension of your team, supporting your website as your business grows.
Any work outside of the agreed monthly scope is discussed and approved in advance.
What We Need From You:
Access to your website and platform
Clear business goals and priorities
Preferred communication channel Slack, WhatsApp, or email
Any known issues or areas you want to improve
Why Choose Dazze Studio:
Specialists in eCommerce websites
Deep WooCommerce expertise with flexible Shopify support
Performance focused monthly support, not just maintenance
Personal, direct support with no ticket systems
Ready when you are!
